MAY 2020

The Charitable Gaming Industry sets forth the following summary and specific guidelines for reopening charitable gaming locations. The guidelines have been shared with NAFTM (North American Fundraising Ticket Manufacturers) and NAGRA (North American Gaming Regulators Association) and with several state regulatory agencies. These guidelines are provided after consultation with guidance and mitigation practices as published by the CDC.


· Limit events to 1 person per 50 square feet and minimum of 6 feet apart

· Stagger entry of players

· Provide temperature checks upon entry

· Provide barriers between volunteers and players at counters and cashier stations

· Require masks and make hand sanitizer and gloves available to players

· Require game operators and volunteers to wear masks and gloves

· Require disinfecting of premises and all equipment prior to event and after each event

· Require operators and volunteers and any players to stay at home if symptomatic

· Require immediate isolation of any individual developing symptoms

· Require notice to health district if suspected case or exposure occurs

· Post “REOPEN CHARITABLE GAMING RULES AND COMMITMENT” in prominent places throughout location – see below


May 2020

These are helpful reminders of what is expected AND REQUIRED of our players as they return to the bingo halls and other licensed locations.

★ Self-screen before visiting our location. Any player displaying any of these symptoms while in the hall and playing charitable gaming, will be politely asked to leave. Please stay home if you have any of the following symptoms:

Shortness of breath or difficulty breathing
Repeated shaking with chills
Muscle pain
Sore throat
Loss of taste or smell
Feeling feverish or a measured temperature greater than or equal to 100.0 degrees Fahrenheit
Known close contact with a person who is lab confirmed to have COVID-19

★ All players must be 18+ years to enter the location. Children are not permitted.

★ Immediately wash or disinfect hands upon entering the location. A worker will be greeting you at the front entrance door upon entering and have hand sanitizer available for your convenience.

★ We will have social distancing markers immediately upon entering the location. Please follow these social distancing markers. We will not tolerate cutting ahead in lines or NOT maintaining a 6-foot separation when waiting to purchase your charitable gaming products.

★ All players must purchase their own products unless they are purchasing for a handicap individual.

★ All players are required to have their own handheld computer receipt in their possession at all times.

★ Every person seated in the bingo location must be playing bingo.

★ Do your best to maintain at least 6 feet separation from other players at all times within the location.

★ Always place your money on the counter or table to complete a purchase. Cashiers and floor workers will not be exchanging money directly through hand-to-hand contact.

★ Cashiers and floor workers will only be accepting dry currency. Money which appears “sweaty”, damaged and wet will not be accepted.

★ Wash or disinfect your hands after any payment process with the cashier and/or floor workers.

★ Wash or disinfect your hands upon any interaction with employees, volunteers, other customers or items in the hall.

★ Wash or disinfect your hands before leaving the restroom.

★ We REQUIRE all players to wear face masks or cloth face covers over the nose and mouth when within 6 feet of another person UNLESS AN EXEMPTION IS MADE.

★ Players from within the same household may sit together. Otherwise, the 6 feet social distancing guidelines must be adhered to.

★ Have patience and treat fellow players and our employees with courtesy and respect at all times.

Again, to remain open and ensure we are all safe, players will be required to follow these guidelines to the best of their ability. If a player is having difficulty adhering to these guidelines or becomes disrespectful and rude towards anyone in the location, they will be asked to leave and further review our guidelines. Once clearly understood, a customer is welcome to return and play with us.

Please note that these guidelines are subject to change based on State and Local guideline changes and always in an effort to improve our systems and procedures. Again, please be patient with us and your fellow players as we work to serve you better and always strive to keep our volunteers and you, our players, safe!



General Cleaning and Disinfecting

· We will wear disposable gloves to clean and disinfect.

· We will clean surfaces using soap and water, then use disinfectant.

· We will practice routine cleaning of frequently touched surfaces.

· More frequent cleaning and disinfection may be required based on level of use.

· Surfaces and objects in public places, such as ATM’s, Electronic Pull Tab devices and point of sale keypads will be cleaned and disinfected frequently.

· High touch surfaces include: Tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, sinks, etc.

· We will use a product that is recommended for use under the EPA list

· We will follow the instructions on the label to ensure safe and effective use of the product.

· Diluted household bleach solutions may also be used if appropriate for the surface.

· We will follow manufacturer’s instructions for application and proper ventilation.

· We will leave solution on the surface for at least 1 minute.

· Alcohol solutions with at least 70% alcohol may also be used.

Electronic Equipment

For electronics, such as tablets, touch screens, keyboards, remote controls, ATM machines, electronic bingo aids, and any other electronic devices or equipment.

· Where possible we will consider putting a wipeable cover on electronics.

· We will follow manufacturer’s instruction for cleaning and disinfecting.

· When no guidance, we will use alcohol-based wipes or sprays containing at least 70% alcohol and will dry surface thoroughly.

Additional Commitments

We will be cleaning and disinfecting our building and facility if someone is sick and will close off areas used by the person who is/was sick. We will clean and disinfect all areas used by the person who is/was sick, such as offices, bathrooms, common areas, shared electronic equipment like tablets, touch screens, keyboards, electronic gaming devices, and ATM machines.

· We will open outside doors and windows to increase air circulation in the area.

· We will wait 24 hours before we clean or disinfect. If 24 hours is not feasible, we will wait as long as possible.

· Once area has been appropriately disinfected, it can be opened for use.

· Workers without close contact with the person who is/was sick can return to work immediately after disinfection.

· If more than 7 days have passed since the person who is sick visited or used the facility, additional cleaning and disinfection is not necessary.

· We will continue routine cleaning and disinfection. This includes everyday practices that businesses and communities normally use to maintain a healthy environment.

· We will make sure our regular cleaning staff can clean and disinfect community spaces. We will ensure they are trained on appropriate use of cleaning and disinfection chemicals.

They will wear disposable gloves for all tasks in the cleaning process, including handling trash.

Additional personal protective equipment (PPE) might be required based on the cleaning/disinfectant products being used and whether there is a risk of splash.

Gloves will be removed carefully to avoid contamination of the wearer and the surrounding area.

· Our employees and volunteers will wash their hands often with soap and water for 20 seconds.

They will always wash immediately after removing gloves and after contact with a person who is sick.

They will use hand sanitizer: If soap and water are not available and hands are not visibly dirty, an alcohol-based hand sanitizer that contains at least 60% alcohol may be used.

· Additional key times our employees and volunteers will wash their hands include:

· After blowing one’s nose, coughing, or sneezing.

· After using the restroom.

· Before eating or preparing food.

· After contact with animals or pets.

· Before and after providing routine care for another person who needs assistance.

· We will educate our workers who are performing cleaning and trash pick-up to recognize the symptoms of COVID-19.

· We will provide instructions on what to do if they develop symptoms within 14 days after their last possible exposure to the virus.

· We will develop policies for worker protection and provide training to all cleaning staff on site.