Privacy Policy

The Lancaster Bingo Company, LLC. (“LBC”) is committed to protecting any personal information that you may provide to us. In particular, we believe it is important for you to know how we treat information about you that we may receive from our Web site, (the “Site”).

This Privacy Policy (or “Policy”) applies to personally identifiable information collected only online within the United States. Users located outside the United States should not provide any personal information or personally identifiable information via the Site. The Lancaster Bingo Company, LLC. is sometimes referred to in this Policy as “LBC,” “we,” “us,” or “our.” The term “you,” “your” or “yourself” shall refer to the user who is browsing this Site.

By providing personal information to the Site and/or by using this Site, all users, fully understand and consent to the collection and processing of such information in the United States of America and to LBC’s processing of personal information for the purposes set forth below.

Information Collected

In general, you can visit this Site without telling us who you are or revealing any information about yourself. As part of the standard operation of our Site, we may collect/obtain certain non-personal information from you including, but not limited to, your browser type (e.g., Netscape or Internet Explorer), operating system (e.g., Windows or Macintosh), Internet Service Provider (“ISP”), IP address, Web sites visited, and the domain name from which you accessed the Site (e.g., In addition, we may collect information about your browsing behavior, such as the date and time you visited our Site, the areas or pages of our Site that you visit, the amount of time spent viewing our Site, the number of times you return to our Site, and other click-stream data.

LBC uses cookies to help us provide better customer service and to enhance the user experience and deliver personalized content. Our Web servers also seek (as many Web sites do) to place a "cookie" (a small text file) on your computer's hard drive which enables the server to recognize your computer when it visits again, in order to track statistical information about navigation to and throughout certain areas of our Site. This cookie is not used to obtain your name or any personal information. You have the ability to accept or decline cookies. If you prefer not to accept cookies, you can set your browser to reject them or to alert you before one is placed, but in doing so you may not be able to use certain features on Site. The "help" segment of the toolbar on most browsers explains how to configure a browser to not accept new cookies, how to have the browser inform a user when they receive a new cookie, and how to erase cookies from a computer's hard drive.

In addition, you may be required to register in order to be granted access to the password protected portions of this Site. At the time of registration, you may be prompted by one of our online forms to provide certain personal information to use, including your name, your organization’s name, license number, address, telephone, fax number, and e-mail address.

Children’s Privacy

This Site, software and any products or services provided via this Site is not intended to target, and are not structured to attract children under the age of 13.

Use of Collected Information

Information that we collect from you regarding your browser type, operating system, ISP, IP address, Web sites visited, and the domain name from which you accessed our Site is not used by us to personally identify you, but instead is aggregated to measure the number of visits, average time spent on the site, pages viewed, and is used to improve site navigation and to measure the effectiveness of our promotional placements, and is shared with LBC affiliates and contractors who assist LBC in these efforts. We use this information to measure the use of our Site and to improve the content of our Site. LBC may disclose the non-personally identifiable information collected, in aggregate form only, to third parties including advertisers or potential advertisers.

The personal information that you provide to LBC, may be stored, processed, and used by LBC and its affiliates for the following purposes: to provide information about our company, products and/or services, including updates, notifications, and details of any offers or promotions; to assist us in improving our products, services or the content of this Site; to contact you to participate in a market research survey, so that we can gauge customer satisfaction and develop better products; or for our own internal marketing and research purposes; to promote user groups; to make this Site or service easier to use by eliminating the need for you to repeatedly enter the same information or by customizing this Site or service to your particular interests or preferences; to analyze information for trends and statistics. We may also provide this information to an agent acting on LBC’s behalf in connection with the activities described above.

LBC will occasionally hire other companies to provide limited services on our behalf, such as packaging, sending, and delivering purchases and other mailings; answering customer questions about products or services; processing event registration; or performing statistical analysis of our services. LBC will only provide those companies the personal information they need to deliver the service, and they are prohibited from using that information for any other purpose. In addition, we will release information about you if you direct us to do so, or if we are required to do so as specified in more detail in “Disclosure Exceptions” below.

Disclosure Exceptions

Notwithstanding the above policies, we reserve the right to disclose your personal information to appropriate third parties if we are required to do so by law or we believe that such action is necessary:

  • To comply with legal process such as a search warrant, subpoena or court order;
  • To protect the LBC’s rights and property or defend against legal claims;
  • To protect any other party’s rights, property, and safety;
  • To report to any law enforcement agency any activities that we, in good faith, believe to be unlawful;
  • To investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving harassment, abusive messages or potential threats to the physical safety of any persons;
  • To protect against misuse or unauthorized use of our Site; or
  • During emergencies, such as when we believe someone's physical safety is at risk; or
  • In the event that LBC and/or its subsidiaries are ever sold, acquired, merged, liquidated, reorganized, or otherwise transferred, we reserve the right to transfer our user databases, together with any personally identifiable information contained therein, to a third party acquiring the assets. In the event we do so, we will place a prominent notice of the sale on the homepage of our Site, with links to information as to how you can change your privacy preferences.

Under the USA Patriot Act, LBC may be restricted from notifying individuals that such information has been disclosed.

Links to Other Sites

This Site may contain links to other third-party Web sites. While we try to link only to third-party Web sites that share our high standards and respect for privacy, LBC’s Policy and privacy practices do not extend to and may differ from third-party Web sites that can be accessed through links on our Site; and we are not responsible for the content, security, or privacy practices employed by other third-party Web sites. If you are concerned, consider the privacy policies on the third-party Web site before registering or navigating those sites.

Security of Collected Information

To protect the privacy of personal information provided by you, LBC employs industry-standard controls including physical access controls, Internet firewalls, intrusion detection, and network monitoring. Additionally, only authorized administrators and staff have access to systems containing such information. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Unfortunately, no electronic communication over the Internet can be guaranteed to be 100% secure. While we strive to take great care to protect your personal information, LBC cannot warrant the security of any information that you submit to us, and you do so at your own risk. Remember to sign off the Site and close your browser window when you are finished. This is to ensure that others cannot pose as you online.

Access to Collected Information

You may review, update and delete any personal information that you provide to us through this Site by contacting us as described below under “Contacting Us.”

Contacting Us

If you have any questions or concerns about this Policy or if you would like to review, update and delete any personal information that you provide to us through this Site, please use the “Contact Us” page on this Site. We welcome your questions and suggestions about our Policy.

Changes to this Policy

LBC reserves the right to change this Policy at any time in its sole discretion without prior notice to you. The most current Policy will be posted on our Site as soon as it takes effect, so that you are always aware of what information we collect, how it is used, under what circumstances, if any, it is disclosed and what choices you have. We encourage you to review the Privacy Policy regularly for any changes.